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Terms of Service

Last Updated: February 2026

Menu Link is owned and operated by Acorn Media Ltd.

1. Agreement to Terms

By accessing and using Menu Link, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Acceptable Use Policy

You may use Menu Link to create, manage, and track QR codes for lawful purposes only. You agree not to use Menu Link or any QR codes generated by the service for any illegal, harmful, fraudulent, or abusive activities, including but not limited to:

  • Any activity that violates applicable laws or regulations
  • Distribution of malware, phishing, or deceptive content
  • Harassment, hate speech, or incitement of violence
  • Infringement of intellectual property rights
  • Spamming or unsolicited commercial communications
  • Any use that could damage, disable, or impair the service or its users

Menu Link reserves the right to suspend or terminate accounts and remove QR codes that violate this policy, at our sole discretion.

Commercial Use: You may use Menu Link and any QR codes generated through the service for commercial, business, promotional, or resale purposes, provided such use complies with these Terms and our Acceptable Use Policy. You remain responsible for ensuring that your content and uses do not infringe third-party rights, violate applicable law, or breach any other agreements or obligations.

3. Disclaimer of Warranties

Menu Link is provided "as is" and "as available." We make no warranties, expressed or implied, regarding the accuracy, reliability, or availability of the service. Menu Link does not guarantee uninterrupted or error-free operation, nor the accuracy of scan tracking data. No device, location, or personal data is collected for anonymous QR code scans.

4. Limitations of Liability

In no event shall Menu Link or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Menu Link, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Service Features

Menu Link allows users to:

  • Create and manage digital QR-based menus with custom themes and layouts
  • Add menu items with descriptions, prices, and photos
  • Customize menu appearance with colors, fonts, and layout options
  • Store and display business contact information (phone, email, address, website, social links)
  • Add and manage opening hours with the ability to toggle public visibility
  • Add customer reviews to be displayed on the public menu
  • Generate and customize styled QR codes for menu access
  • Track QR code scan counts and analytics (timestamps only, no personal device data collected)
  • Manage subscriptions and billing

Features may change or be updated at any time without notice. Users remain in control of all menu content visibility settings.

6. User Content & Data Ownership

You retain all ownership rights to your menu content, including items, descriptions, images, business information, and reviews. You grant Menu Link a license to host, display, and distribute your menu content according to your published/visibility settings. If you delete content, it will be removed from public display within a reasonable timeframe.

7. Links and Third-Party Services

Menu Link has not reviewed all of the sites linked to our website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.

8. Modifications to Terms

Menu Link may revise these terms of service for our website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

9. Payment Terms

All payments are processed securely through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method. You can cancel your subscription at any time.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at contact@menu-link.com

11. Refunds & Cancellations

You can cancel your subscription at any time. Charges already billed are non-refundable except where required by law or at our discretion. For paid annual plans, cancellation will take effect at the end of the billing period unless otherwise agreed.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Age Restrictions

You must be at least 16 years old to use Menu Link. By using the service you represent and warrant that you meet this requirement.