Privacy Policy

Last Updated: February 2026

This policy is issued by Acorn Media Ltd, which operates Menu Link.

Data controller

For GDPR purposes, the data controller is Acorn Media Ltd. You can contact us at contact@menu-link.com.

Legal basis for processing

We process personal data to provide the service, perform our contract with you, comply with legal obligations, and based on legitimate interests. Where required, we rely on your consent.

Your rights

You can request access, correction, deletion, restriction, or portability of your data, and object to processing. To exercise these rights, contact contact@menu-link.com.

Supervisory authority

If you are in the UK or EEA, you can lodge a complaint with your local authority. In the UK, the ICO is available at https://ico.org.uk.

What this policy covers

This policy explains how we collect, use, and protect personal data when you use Menu Link, including our website, app, and support channels.

Information we collect

We may collect the following types of information:

• Account details such as name, email address, and password.
• Billing details handled by Stripe (we do not store full card numbers).
• Menu content and business information you add to your account.
• Usage data such as menu views, QR scans, and device or browser metadata.

How we use information

We use information to:

• Provide and operate the service.
• Process payments and manage subscriptions.
• Respond to support requests and communicate with you.
• Improve performance, analytics, and product features.
• Detect, prevent, and address security issues.
• Comply with legal obligations.
• Send service-related updates; marketing only with consent where required.

Data retention

We retain personal data only as long as needed for the purposes described above, or as required by law. You can request deletion at any time, subject to legal requirements.

International transfers

Your data may be processed in the UK or other countries where our service providers operate. We use appropriate safeguards for cross-border transfers.

Third-party services

We use trusted providers to operate the service, including:

• Stripe for payments and billing.
• Google Analytics for aggregated usage analytics (with consent).
• Email delivery providers for account and support communications.
• Hosting and infrastructure providers to run Menu Link securely.

Contact us

If you have questions about this policy or your data, contact contact@menu-link.com.